MANUFACTURER'S WARRANTIES
Retail customer
(product purchased at the retail prices indicated in the online store)
The norms of the Consumer Rights Protection Law of the Republic of Latvia apply to the retail customer.
Professional or legal entity
(product purchased at professional prices indicated in the online store)
The norms of the Consumer Rights Protection Law of the Republic of Latvia are not applied to purchases when the product is purchased by legal entities, including self-employed persons. In order to receive the rights stipulated in the Consumer Rights Protection Law, we invite you to purchase the products of the online store at retail prices!
By purchasing goods at professional prices in the online store, the Customer-Client confirms that he understands and agrees to the terms of guarantees.
On our part, we provide a six-month warranty for salon equipment, equipment, electrical devices, apparatus technology materials and/or manufacturing defects starting from the day the Customer-Client takes possession of the product (payment received). During this warranty period, if any defect occurs and the instructions for use have been followed, we will, at our option:
- repair the product using new or refurbished parts, or
- we will replace the product with a new or refurbished product, or
- we will return the value of the receipt you purchased.
This limited warranty covers any repair, replacement part, or product exchange for the remainder of the original warranty period or for a period of ninety days, whichever is longer. All replaced parts and the product for which a refund is made, property of HAIRCAREPRO.LV.
This limited warranty applies only to product components that have not been subject to accident, neglect, rough use, failure to follow instructions for use, fire or other external conditions, unauthorized use, alteration, repair or commercial exploitation.
Please contact a customer service representative for instructions on how to obtain warranty service for your purchased item.